Case Study: How Bedford County Public Schools Got on the Road to Operational Excellence
SBL helped the district achieve excellence through route analysis, staff training, and department audits.
Running your school transportation department isn’t more than getting buses on the road — it’s about making sure routes are efficient, supervisors are confident, and families can trust that their kids will get to school safely and on time.
When Bedford County School District came to us, their system was ready for improvement. Routes were inefficient and frequently changing, staff didn’t have consistent training, and communication gaps were causing headaches for everyone involved.
Our team stepped in with a three-tiered approach: route analysis, supervisor coaching, and a full operations audit. Together, we streamlined routes, gave supervisors the tools and training to lead with confidence, and put new standard operating procedures in place to keep things running smoothly.
The results? On-time performance improved, communication strengthened, and Bedford shifted from a reactive system to a proactive, strategic one. Today, their transportation department is more efficient, consistent, and dependable — saving time, money, and stress while ensuring students arrive safely every day.
At SBL, this is what we love to do: help districts transform challenges into long-term solutions that benefit staff, students, and families alike. Learn the full story in our case study. Need help with your department? Contact us today.
“Partnering with SBL gave us the insight and structure we needed to move our transportation
operations forward. Their team conducted a comprehensive operational and routing review,
helped us identify inefficiencies, and provided clear, actionable recommendations. The analysis supported our decision-making and set the stage for long-term improvements. Their expertise and professionalism made a significant impact on our department and how we support students and families.
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